Hi, this is my first post here, I hope this is the right place to put it.
I've got a couple of problems on some new Altec Lansing MX5021s and I wondered if any of the resident experts were able to shed any light on my best options:
The first problem is that from the moment the system is plugged into the mains the sub gets a bit of a constant buzzing noise. It doesn't really sound like a noise the speaker would make, more something like a transformer. Anyway, it's pretty annoying and I don't know if it's related to the second problem which is that the satellites really have a lot of hiss (primarily from the tweeters) when the system is actually turned on.
It's the same regardless of what mains socket I use (I tried a few around the house) and whether there's input or not. The hiss from the satellites isn't affected by changing the volume or bass/treble settings, except that turning the treble up high makes it a bit worse.
Anyone have any opinions on what I might be able to do about it? Does it sound like a fault or normal behaviour? I've emailed the place I bought them from, but while I'm waiting for their response I wanted to get some expert advice here first
I've got a couple of problems on some new Altec Lansing MX5021s and I wondered if any of the resident experts were able to shed any light on my best options:
The first problem is that from the moment the system is plugged into the mains the sub gets a bit of a constant buzzing noise. It doesn't really sound like a noise the speaker would make, more something like a transformer. Anyway, it's pretty annoying and I don't know if it's related to the second problem which is that the satellites really have a lot of hiss (primarily from the tweeters) when the system is actually turned on.
It's the same regardless of what mains socket I use (I tried a few around the house) and whether there's input or not. The hiss from the satellites isn't affected by changing the volume or bass/treble settings, except that turning the treble up high makes it a bit worse.
Anyone have any opinions on what I might be able to do about it? Does it sound like a fault or normal behaviour? I've emailed the place I bought them from, but while I'm waiting for their response I wanted to get some expert advice here first