So, I have a 8 month old ASUS BSOD machine, aka 'Zenbook 15' . I started getting the BSOD at 6 months in and they were only occasional. I deleted some apps and things seemed a bit better for a couple of weeks, but then it just got worse. So I downloaded all the drivers suggested in the MyAsus app, and also upgraded to Windows 11, and still no solution.
I finally did a chat with ASUS online support, who are cool, but they offered few solutions. Funny thing is that I got BSOD in the MyAsus app 3 times while chatting w/ Asus the first day. The one suggestion they had was to do a factory reset, so I backed up and reset to Windows 10, wiping all the apps I'd installed. Still no solution, and now even more unstable. I did 4-5 more sessions with Tech support (more BSOD crashes, till I finally got smart and chatted with them on my phone). No solution, other than to run a sfc/scannow from the command line (no issues). Tech supports only suggestion now is to send into Asus repair center and hope. No prospect/offer of a new machine (apparently since I bought through Amazon).
Any other solutions I could try to make it more stable? Today it has crashed so often it was a struggle just to get the damn thing off.
And anyone with good luck with ASUS repair center or should I cut my losses now ($1300) and just sacrifice it at Burning Man?
Serious buyer's remorse as I type this message on my 9 year-old MacBook. If nothing more can be done, looks like I'll be black Friday shopping tomorrow, cause I need an updated machine for work next week. Cheers!
I finally did a chat with ASUS online support, who are cool, but they offered few solutions. Funny thing is that I got BSOD in the MyAsus app 3 times while chatting w/ Asus the first day. The one suggestion they had was to do a factory reset, so I backed up and reset to Windows 10, wiping all the apps I'd installed. Still no solution, and now even more unstable. I did 4-5 more sessions with Tech support (more BSOD crashes, till I finally got smart and chatted with them on my phone). No solution, other than to run a sfc/scannow from the command line (no issues). Tech supports only suggestion now is to send into Asus repair center and hope. No prospect/offer of a new machine (apparently since I bought through Amazon).
Any other solutions I could try to make it more stable? Today it has crashed so often it was a struggle just to get the damn thing off.
And anyone with good luck with ASUS repair center or should I cut my losses now ($1300) and just sacrifice it at Burning Man?
Serious buyer's remorse as I type this message on my 9 year-old MacBook. If nothing more can be done, looks like I'll be black Friday shopping tomorrow, cause I need an updated machine for work next week. Cheers!