Anoobis
Distinguished
Jake, thanks for the info. I've been using the free AVG but will be switching back to Trend Micro (or an alternative) as AVG let a password keylogger trojan slip by. Housecall picked it up, but AVG missed it. :?
I agree completely with the Safe Mode method of cleaning. In fact it's the only way I clean an infected system as most AV programs are decent at preventing the problem, but fail quite miserably at cleaning if one slips by. I'd just like to add that it's also a good idea to temporarily disable System Restore and then run your online scanner like Trend's Housecall from Safe Mode.
I've also found it interesting that Trend's Housecall works far better with Firefox than it does with IE, regardless of which kernel you use.
I agree completely with the Safe Mode method of cleaning. In fact it's the only way I clean an infected system as most AV programs are decent at preventing the problem, but fail quite miserably at cleaning if one slips by. I'd just like to add that it's also a good idea to temporarily disable System Restore and then run your online scanner like Trend's Housecall from Safe Mode.
I've also found it interesting that Trend's Housecall works far better with Firefox than it does with IE, regardless of which kernel you use.