asus keyboard one key is not working or appearing random

[Amelia_2]

asus keyboard one key is not working or appearing random

 

[Laptop_Nerd]

Hi,

Please do try these troubleshooting steps that may help.
- Start by connecting an external USB keyboard and see if it will work.
- Next is to uninstall/reinstall the keyboard driver.
- Go to Device Manager and uninstall the keyboard driver.
- Reboot your laptop once the driver has been uninstalled and it should reinstall the driver automatically.
- After the reboot do test your keyboard again if it will work or not.
- If the external USB keyboard does work you last option would be to reinstall Windows and if that will not work you'll need to replace the keyboard already.