Asus laptop battery "Plugged in, charging," but not charging woes

[junpoftheking]

I have somewhat of a complex problem with my Asus laptop (roughly 1 year old). It started when I required a screen replacement for my laptop, which I ordered and installed, and only after failed attempts to boot realized that I was sent the incorrect screen, even though it fit my connector, and long story short I have the correct one now. Ever since this, my battery has displayed as "Plugged in, charging," when in fact it remains at the same per cent. When I unplug the AC cord and try to put it back in, the "Plugged in, charging" goes away and it fails to recognize the external power source at all, running exclusively off battery power. After many attempts to unplug and re-plug, often upward of 20, it will eventually return to the "Plugged in, charging" state, and sustain the battery at 27%. However, I don't think it's a problem with the cord or AC jack, because if I shut down, remove the battery, and boot simply from the external power, it works every time with no detection issue. I've tried reinstalling the Microsoft ACPI software, leaving the battery unplugged and holding the power button down for 30 seconds, all the basic/obvious stuff. I'd just like a second opinion before investing in a new battery.

 

[borult]

Hello aliasemail, did you find any solution to your problem? I have basically the same issues, and no solution for now:
1) the original battery stopped working a few days ago, even if before it lasted like 1.5h with no problem: the charge rate suddenly felt to 0 mw
2) I bought a recovery one, still the problem persists: it's stuck at 60 % and the charge rate is still 0 mw
3) trying to update the BIOS or calibrating the battery doesn't help

If you have any miraculous solution, I would be more than gratefull for sharing...
Thanks !
m.

 

[Damiend1401]

Don't you need to re-calibrate the new battery?

Remove the battery (Operate on AC only)
Delete the ACPI Compliant batteries in Windows Device Manager
Turn off the computer
Remove AC for 30 seconds
Replace battery
Replace AC and leave til charged to max (indicates stopped charging or just leave for 12 hours).
Turn on computer, ACPI battery devices will reinstall.
Remove AC
Turn off any low-power/power saving shutdowns/hibernate etc
Leave computer on until battery dies
Plug in AC til fully charged (device can be on)

Battery should be calibrated.

im having this trouble with my new battery i got today. i have an asus x44h and its also saying plugged in , charging but not going past 65%. im trying this and will give feedback, thanks

 

[SoS98]

I am having the same problem with a Toshiba Satellite F50D-C-13G tried all the things on this thread and others and don't seem to be having any luck battery is stuck showing up as 59% and charging but when there's not AC power its just turns off, starting to think maybe its just a dead battery but the user said it started happening after he upgraded to windows 10, I tried the reinstalling of the driver etc though

 

[awwdie]

I have an Asus X200m and I've been looking everywhere for answers and doing almost everything to find nothing but I finally came to a solution. I hope this helps anyone. Extra specs include running windows 10 64bit and replaced dc jack.
1. First turn on the computer and make sure that the AC plug isn't plugged in while doing so
2. Search device manager and it should pull it from the control panel, if not you can find it through there.
3. Now that device manager is up look for battery and click on the arrow on the left side of it for the drop down list.
4. On my computer there a two things that show up (Microsoft AC Adapter) & (Microsoft ACPI-Compliant Control Method Battery)
5. Now we're not focused on the first thing but the second one. So what we do is uninstall (Microsoft ACPI-Compliant Control Method Battery) and don't worry windows will detect it and reinstall it for you as seen later.
6. After that's uninstalled, simply restart the computer and windows will reinstall it for you. Plug in the AC plug and see if it works!

 

[bluecellie]

I have an Asus X200m and I've been looking everywhere for answers and doing almost everything to find nothing but I finally came to a solution. I hope this helps anyone. Extra specs include running windows 10 64bit and replaced dc jack.
1. First turn on the computer and make sure that the AC plug isn't plugged in while doing so
2. Search device manager and it should pull it from the control panel, if not you can find it through there.
3. Now that device manager is up look for battery and click on the arrow on the left side of it for the drop down list.
4. On my computer there a two things that show up (Microsoft AC Adapter) & (Microsoft ACPI-Compliant Control Method Battery)
5. Now we're not focused on the first thing but the second one. So what we do is uninstall (Microsoft ACPI-Compliant Control Method Battery) and don't worry windows will detect it and reinstall it for you as seen later.
6. After that's uninstalled, simply restart the computer and windows will reinstall it for you. Plug in the AC plug and see if it works!

Perfect, worked great. This solved my problem.

 

[informationeagle]

I have an Asus X200m and I've been looking everywhere for answers and doing almost everything to find nothing but I finally came to a solution. I hope this helps anyone. Extra specs include running windows 10 64bit and replaced dc jack.
1. First turn on the computer and make sure that the AC plug isn't plugged in while doing so
2. Search device manager and it should pull it from the control panel, if not you can find it through there.
3. Now that device manager is up look for battery and click on the arrow on the left side of it for the drop down list.
4. On my computer there a two things that show up (Microsoft AC Adapter) & (Microsoft ACPI-Compliant Control Method Battery)
5. Now we're not focused on the first thing but the second one. So what we do is uninstall (Microsoft ACPI-Compliant Control Method Battery) and don't worry windows will detect it and reinstall it for you as seen later.
6. After that's uninstalled, simply restart the computer and windows will reinstall it for you. Plug in the AC plug and see if it works!

Thanks!

 

[rljames]

I'm having same problem with ASUS TP300LA. Searched entire web (somewhat common problem) and tried every solution incl those mentioned here) and NO LUCK what so ever. I tried upgrading from 8.1 to 10 same problem. Here are the things I tried:


1) Power cycle system by holding down power switch 10 seconds (reset by no go as expected).

2) Delete ACPI drivers in device manager and restarting (no go)

3) Recalibrate battery - remove back cover/unplug battery/charge for at least 1 hr/turn on and delete ACPI Driver/Reboot (no-go)

4) Tried installing 4 various Windows 10 Asus bios/drivers from website (no go).

5) Tried turning off ACPI driver and let charge (no go).

I have been on ASUS phone support for more than 10 minutes now (after thee hung up on me on 15 minute wait).

Good luck but as a VERY experienced and technical user who owns/owned numerous laptops (4 laptops in last 60 days - Lenovo Thinkpad/Sony/ASUS TP500 (so far no problems)/ASUS TP300L, this is becoming one that goes on my do not buy list!

Terry

Terry,

You seem very knowledgeable - Were you able to solve ASUS battery issues?

ASUS Q400A with almost exact same issues. New battery initially charged to 100% as expected, then after first battery session and return to AC became "stuck" as described in thread subject. So, I *think* my situation tells me that battery is good and laptop hardware working. Tried everything you listed without success.

Stumped and could use some help!

Thanks,
Bob

 

[pierced8]

your solution worked perfect
i just updated win10 from 8.1 and i had a blinking battery light.
SO I BOUGHT A NEW BATTERY and same thing
i tried to drain the batt. that worked for 1 day and blink blink blink
so i deleted ACPI from battery in DEVICE MANAGER
TOOK OUT MY BATTERY
shut down for 1 min
reinstall battery (don`t boot yet)
let full charge
turn back on and everything PERFECT!!!!!!!
thanks guy`s and gal`s for your soution
my computer
X55U
ASUS R503U-MH21
2tb 8gig ram 1.7 fm

 

[iliasgiannako]

Yes, if I unplug the battery, I can boot off external power from my AC cord just fine. Just strange that it would crap out after only a year, since I run off AC power about 98% of the time. Probably more, actually.
Is it most likely just a coincidence that it started doing this after attempting to boot with an incompatible part, or could that possibly have something to do with it? Just wondering if I could get the battery under warranty or not.

I have exactly the same issue with my Asus Laptop. The battery stop charging after 14 months. I suppose that the battery is dead.

 

[heltomsguide]

hi,

I've the same problem on my asus X552L.
I've tried the solution from "awwdie"
"1. First turn on the computer and make sure that the AC plug isn't plugged in while doing so
2. Search device manager and it should pull it from the control panel, if not you can find it through there.
3. Now that device manager is up look for battery and click on the arrow on the left side of it for the drop down list.
4. On my computer there a two things that show up (Microsoft AC Adapter) & (Microsoft ACPI-Compliant Control Method Battery)
5. Now we're not focused on the first thing but the second one. So what we do is uninstall (Microsoft ACPI-Compliant Control Method Battery) and don't worry windows will detect it and reinstall it for you as seen later.
6. After that's uninstalled, simply restart the computer and windows will reinstall it for you. Plug in the AC plug and see if it works!"

But no success at all.

Can someone advice?
Can it be hardware bad-functionality? Like resistors or charging controller?

Precious help apreciated 🙂