Solved! Asus laptop shuts off without AC

[psvman659]

Hi,

I have this Asus N76VB laptop for quite a long time now. The problem is that my laptop wont turn on without the AC adapter. I have this problem for a long time now but i didnt bother to fix it. When i hover over my mouse on the battery icon with an X in the right bottom it says: No battery is detected. and it doesn't give any information of the battery https://prnt.sc/nfvddj. When i press on the battery icon, it says: 100% fully charged. I also cant take the removal battery out because it seems to be stuck. If anyone could help me with this problem that would be very helpful since my laptop randomly shuts off while playing some games.

Thanks

 

[hang-the-9]

Sounds like you need to replace the battery. The fact that you can't take it out does not matter, need to find out why it won't come out and replace it.

 

[webworkings]

A battery will show false percentage of charge readings when going bad, is bad or even when dead. I am with hang-the-9. You need a new battery. If you can't change it on your own, then take it to a local tech.

 

[psvman659]

A battery will show false percentage of charge readings when going bad, is bad or even when dead. I am with hang-the-9. You need a new battery. If you can't change it on your own, then take it to a local tech.

Thanks, i will