Question Asus Laptop X407 MA can't boot

Sep 14, 2019
So I have this laptop of my friend where it doesn't boot to windows. When I power it up, it boots to the ASUS logo but then it's stuck there for a long time and then turns black but the panel is still lit up. She told me that she dropped her laptop and then this issue happened after that incident. Also, when I'm booting it up, I can hear noises, I think it's from its HDD, it sounds like clicking noise and weird eerie noise. I managed to get into the setup window and it detects the HDD. What should I do now?
It may not be hardware, especially if the laptop is showing the initial screens and staying on even though the display goes black.

Try these...

Option 1 ...

  1. First, while the computer is off, connect an external monitor.
  2. Next turn on the computer and allow it to fully load.
  3. Once loaded, press the "Windows Key" + "P" to open the "Easy Display Switcher".
  4. In here select "Computer only".
  5. Now shut down the computer and disconnect the external monitor.
  6. Disconnect the external monitor
  7. And finally restart the computer.

Option 2 ...

Make sure you wait until the computer would be fully loaded before trying this, and not try it right away like you would to say get into BIOS. This needs you to actually be where you would be when Windows Explorer loads.

1. Press "Shift" repeatedly until the "sticky keys" window shows up.

2. Now click the the link there that will lead to the "Ease of Access Center".

3. Next click "Cancel" on the the bottom right corner of the "Set Up Sticky Keys" window.

4. From here you want to click "Control Panel" on the upper left corner (it should be right beside the "Make Your Computer Easier to Use" title.

5. Locate the "Computer Settings" menu and then choose the "Recovery" icon (make sure that your view of this is by either large or small icons for easier access).

6. Now click and open "System Restore".

7. Here you want to click next on the bottom right corner (a few times) until the button "Finish" shows up and then click it. (Just follow everything prompt that the window says which will lead you to recovering your previous system, in a certain time.

8. The computer will now do the work it needs to and then reboot.

If that doesn't work, you can try the following...

You can also try doing the Ctrl+Alt+Delete and see if you can get "Task Manager" to show.

If the "Task Manager" windows shows, then choose "New Task" and then type in EXPLORER. If the desktop shows up then you need to go into "Start", "Programs", then "Accessories" and finally "Command Prompt". (Or you can do a search for CMD.)

Make sure you load the "Command Prompt" with Administrator access. Then when it loads type in....


It will do a file check.

To learn more about "SFC" visit this link at Microsoft...

Should none of this work, then you may want to try starting up in "Safe Mode" to see if you can get into Windows that way. If it shows up, then the GPU may be your issue.
Sep 14, 2019
Sorry for the late reply as I have been busy, but yes, it does seem to go to pitch black screen then turns off. That's what I observed
Sep 14, 2019
I've looked into it and there's a program called Easy Recovery Essentials that says it will repair any corrupted files in the harddrive but I can't afford, It's $20, and I'm still a student, do you think you can sen me a link to an alternative or to a crack version of it?
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