Solved! ASUS Q302L won't boot up.

Jan 21, 2022
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My ASUS Q302L was operating really slow and I know it is a little old. I purchased a new Dell and am very happy. I thought I would reset my ASUS to factory settings to see if that would resolve things. It started that process and I think the HD failed. It came with Windows 8 originally. Before it failed in had Win10.

Currently, I start it, ASUS logo , then "choose your keyboard layout" and then I get a blue screen with 2 options; Troubleshoot or Turn off Your PC. I select the troubleshoot option and then Startup Repair and it fails to repair, it also fails on system restore or system image recovery. I created a start up thumb-drive with Windows 10 and nothing.

Is it a failed HD? What should I do next? I don't really need it.
 
I would try to boot from a USB stick with a Win10 install. When asked, do a clean install. This will erase everything on the disk. If you are trying to restore from a local image, that may be corrupted. Here are instructions:

Create an install USB. Do this by following the steps at https://www.microsoft.com/en-us/software-download/windows10). Select the option to make media for another computer.

OR---https://www.howtogeek.com/714130/how-to-install-windows-10-from-a-usb-drive/ if you want more details. Chose the option to completely wipe your hard drive.

You will likely need to go to the ASUS site after the install and load any ASUS specific software your need. Hopefully, the drivers loaded by microsoft will be OK.
 
I would try to boot from a USB stick with a Win10 install. When asked, do a clean install. This will erase everything on the disk. If you are trying to restore from a local image, that may be corrupted. Here are instructions:

Create an install USB. Do this by following the steps at https://www.microsoft.com/en-us/software-download/windows10). Select the option to make media for another computer.

OR---https://www.howtogeek.com/714130/how-to-install-windows-10-from-a-usb-drive/ if you want more details. Chose the option to completely wipe your hard drive.

You will likely need to go to the ASUS site after the install and load any ASUS specific software your need. Hopefully, the drivers loaded by microsoft will be OK.
 
Jan 21, 2022
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Thank you. I created the install USB, set the boot order to USB first and still the same thing happens. It is an older laptop (probably 2014) that I don't need so I will probably remove the hard drive and recycle it.
 

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