Hi,
My friend's Asus laptop (ux433flc) was not responding, she shut down the laptop by long-pressing the power button and then tried turning it on again. The power button led lights up flashing but the screen remains black and the computer gets warm as it's turn on. Her school work is stored in the SSD, so hard reset is not possible. The computer is less than 1 year old and still under warranty. Hoping to fix this issue for her asap, as she has upcoming tests and the projects are due.
Would appreciate any feedback, thanks.
My friend's Asus laptop (ux433flc) was not responding, she shut down the laptop by long-pressing the power button and then tried turning it on again. The power button led lights up flashing but the screen remains black and the computer gets warm as it's turn on. Her school work is stored in the SSD, so hard reset is not possible. The computer is less than 1 year old and still under warranty. Hoping to fix this issue for her asap, as she has upcoming tests and the projects are due.
Would appreciate any feedback, thanks.