Battery make the screen not work

Feb 28, 2018
1
0
10
I have Toshiba, satellite c580.
My problem is my battery suddenly stopped working one day, and I thought my battery's life is over but now I bought new batteries and my laptop doesn't show that there's any battery and if I place the battery in while the laptop is off and start the laptop the lights start but the screen doesn't start.
 
Solution
The display not starting while the computer actually powers on has nothing to do with a battery. Try the following...

1. Turn the laptop off (not sleep or hibernate but off).
2. Connect an external monitor to the laptop.
3. Turn on the external monitor.
4. Turn on the laptop.

NOTE: You may have to press an "external monitor" button. Could be the f4 button or a button with two monitors on it, for the external monitor to work.

If you can see fine on the external monitor, then your attached display, or the ribbon cable that connects it, are your problem.

If you can't see on the external monitor at all, or the problem occurs on the external monitor as well, then it is probably the graphics card/GPU that is the problem, which may...
The display not starting while the computer actually powers on has nothing to do with a battery. Try the following...

1. Turn the laptop off (not sleep or hibernate but off).
2. Connect an external monitor to the laptop.
3. Turn on the external monitor.
4. Turn on the laptop.

NOTE: You may have to press an "external monitor" button. Could be the f4 button or a button with two monitors on it, for the external monitor to work.

If you can see fine on the external monitor, then your attached display, or the ribbon cable that connects it, are your problem.

If you can't see on the external monitor at all, or the problem occurs on the external monitor as well, then it is probably the graphics card/GPU that is the problem, which may require the motherboard be replaced.
 
Solution