Thanks for the article. I need a user-friendly product. After paying $99 for the PDF Candy pro version, I activated it with the key they sent me. Even after activation, the app still wanted me to upgrade to the pro version. I uninstalled the program to reinstall to see if that would fix the issue. Now the key would not work. I went to the key support section, and then the captcha doesn't work. No phone support. Besides those issues that would not resolve, it looks as if not all functions are on the desktop version, and you have to upload your docs to the web. I am NOT going to upload my documents to the web. I wanted a full refund. When they finally responded on Facebook, they sent me a link to the support page, which has the captcha that does not work. I emailed them, and still weeks later still have not gotten a response. I found another Facebook post on PDF Candy's page that is complaining of identical issues. They never posted a reply to that person. The money I spent is going to someplace in the Netherlands. I don't think I will ever see my refund. Meanwhile, I am using NitroPro and love it. It is a little more expensive and does everything I needed. Highly recommend NitroPro.