I have a problem with a small laptop owned by one of my grandchildren. He has totally filled the memory and it will not complete the startup process.
It is a 12" laptop made by Acer, model POYCY - the screen detaches from the keyboard if required, to make a windows tablet. It apparently has a 4-core intel processor inside. That's all the info I have on it.
When I try to log in by pressing function keys to interrupt at boot time, it will only let me in as some sort of ghost user, which seems to allow me to browse and even delete stuff, but none of the changes or any other actions are actually put into effect, even though it looks as if it is has been.
I plugged in a micro sd card, so that it might use the extra ram as memory when I was trying some of the boot options, but it doesn't seem to make any difference.
Does anyone have any suggestions as to the way forward?
I would prefer not to have to unsolder chips, I would much rather try software solutions, if it is possible.
Any ideas would be much appreciated..
It is a 12" laptop made by Acer, model POYCY - the screen detaches from the keyboard if required, to make a windows tablet. It apparently has a 4-core intel processor inside. That's all the info I have on it.
When I try to log in by pressing function keys to interrupt at boot time, it will only let me in as some sort of ghost user, which seems to allow me to browse and even delete stuff, but none of the changes or any other actions are actually put into effect, even though it looks as if it is has been.
I plugged in a micro sd card, so that it might use the extra ram as memory when I was trying some of the boot options, but it doesn't seem to make any difference.
Does anyone have any suggestions as to the way forward?
I would prefer not to have to unsolder chips, I would much rather try software solutions, if it is possible.
Any ideas would be much appreciated..