Solved! Blu-Ray Audio not coming through Marantz SR5012

[Bendogg007]

I am having trouble getting my Sony Blu-Ray BDP-BX18 to play audio through my Marantz SR 5012 receiver. In other forums, it looked like the problem might be with the signal being sent on the Sony player out, but there are very few options to change around the audio, and I feel like I have tried them all, so I am at a loss as to what to try next.

Troubleshooting Steps

1. Plugged in directly to multiple tv's, works fine
2. Tried multiple HDMI cords
3. Tried multiple inputs on the reciever
4. Tried different settings on the Blu-Ray Player, but with no rhyme or reason, just tried flipping different things.

 

[Bendogg007]

Forgot to mention, video comes through fine, just not audio.

 

[americanaudiophile]

In the receiver
Check the input set up menu and make sure that audio is set to HDMI for the input you choose to use.
In the BD player
Check the settings in the BD player menu.
Try changing Audio HDMI from Auto to PCM
Try changing the Dolby Digital setting.

 

[Bendogg007]

Checked receiver. Its set.

Switched audio to PCM and Dolby to Downmix PCM.

No luck.

 

[Bendogg007]

Tried another troubleshooting step of turning the ARC off. Was thinking maybe I need to use Fiber Optic cable? Turning Arc off didnt do anything.

 

[americanaudiophile]

I would suggest you contact Marantz
https://www.us.marantz.com/us/contactus/pages/contactus.aspx
They are usually responsive and helpful.