Blue Screen issue on HP Pavilion G6

siam672

Estimable
Feb 25, 2014
11
0
4,570
2
*Posting on behalf of a friend*

So my friend has a HP Pavilion G6 which has been getting a blue screen error lately. This is what it looks like - http://imgur.com/zD3paem

If anyone could help him out, it would be a huge relief. :D

TIA
 
Hi,

Seems like an issue with one of the driver in that laptop once possible culprit is the graphics card. Try these troubleshooting steps that might help.

- Uninstall the graphics card driver from Device Manager and in Programs and Features as well since it should have something related to AMD in there as well.
- Once uninstalled download and install the latest driver from AMD support site.
- Here's the link: http://support.amd.com/en-us/download
- Use the Auto Detect feature so they could give you the latest and accurate driver for your graphics card.
- Lastly reboot it once the latest driver has been installed.
 
Hi,

Seems like an issue with one of the driver in that laptop once possible culprit is the graphics card. Try these troubleshooting steps that might help.

- Uninstall the graphics card driver from Device Manager and in Programs and Features as well since it should have something related to AMD in there as well.
- Once uninstalled download and install the latest driver from AMD support site.
- Here's the link: http://support.amd.com/en-us/download
- Use the Auto Detect feature so they could give you the latest and accurate driver for your graphics card.
- Lastly reboot it once the latest driver has been installed.
 
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