So I bought a a few days ago and have been through hell and back so far. When I bought it it was the display laptop and so they had to reset it. After the laptop was reset and I was able to bring it home it asked me to make an account and I did after it was done it went to a blank screen with the windows sign for almost an hour so I made the decision to restart it and now when I turn it on it won't go past the please wait thing and it's so annoying. Please help me!