My old laptop (HP Pavilion 15 P029tx) broke a few days ago, and after a little research I bought a Lenovo 310-15ISK. It arrived today, and it's unbearably slow.
It took around 15-20 minutes for it to load up after set up, and 10 minutes to download chrome. Even with one tab open, and nothing else running in the background, it struggles, and it can't play videos at all. All I need and want from a laptop is that it can handle a word processor, spotify and the internet being used at the same time, and work at a reasonable speed. My old laptop (which going by its specification is worse than the Lenovo) handled this just fine, so I'm surprised this one is so useless.
Is there anything at all I can try to get it working normally before I send it back?
It took around 15-20 minutes for it to load up after set up, and 10 minutes to download chrome. Even with one tab open, and nothing else running in the background, it struggles, and it can't play videos at all. All I need and want from a laptop is that it can handle a word processor, spotify and the internet being used at the same time, and work at a reasonable speed. My old laptop (which going by its specification is worse than the Lenovo) handled this just fine, so I'm surprised this one is so useless.
Is there anything at all I can try to get it working normally before I send it back?