Hi,
I've referred to your answers to posts here a number of times in the past with pc issues and the information has always been super helpful. Thanks for that.
Now I'm dealing with something I can't figure out at all, so I'm hoping you can help. I just bought a Toshiba Satellite L50-D (Dynabook T65 / EG). Straight out of the box and it's having issues. I've been trying everything to see if it's something that can be fixed, or if there's a fundamental problem.
Core i7 Processor, 4GB RAM, 1TB disk (911 GB free), Windows 10 Home
I'm having major issues with programs freezing / not responding, hanging browser windows (which then turn black for a minute or two), unresponsive pages, and just general lagging. All I'm using the computer for is online work with a handful of open windows at a time, along with several other programs like Word, Evernote, Onenote, etc. Onedrive and Dropbox work in the background. I uninstalled the extra anti-virus software that came with the laptop and am just using Defender. I've also uninstalled much of the bulkware that came with the computer.
Task Manager shows that the CPU's never more than a few percent, whatever I'm doing. But the memory usage shoots up to close to 100% even just doing simple tasks. Opening a few browser windows instantly pushes it up into the 90% range. And disc usage goes from 0 to 100% seemingly if I breath on the thing.
I've run numerous tests including Windows Memory Diagnostic, and Crystal Disk Info. Everything indicates things should be running fine.
Any thoughts on this situation? I've never encountered a computer that had so many problems right from the start. It's driving me nuts, and I need to decide if this is something that has a simple fix, or if I've got a dud of a machine.
Thanks so much in advance for any ideas or advice.
Chris
I've referred to your answers to posts here a number of times in the past with pc issues and the information has always been super helpful. Thanks for that.
Now I'm dealing with something I can't figure out at all, so I'm hoping you can help. I just bought a Toshiba Satellite L50-D (Dynabook T65 / EG). Straight out of the box and it's having issues. I've been trying everything to see if it's something that can be fixed, or if there's a fundamental problem.
Core i7 Processor, 4GB RAM, 1TB disk (911 GB free), Windows 10 Home
I'm having major issues with programs freezing / not responding, hanging browser windows (which then turn black for a minute or two), unresponsive pages, and just general lagging. All I'm using the computer for is online work with a handful of open windows at a time, along with several other programs like Word, Evernote, Onenote, etc. Onedrive and Dropbox work in the background. I uninstalled the extra anti-virus software that came with the laptop and am just using Defender. I've also uninstalled much of the bulkware that came with the computer.
Task Manager shows that the CPU's never more than a few percent, whatever I'm doing. But the memory usage shoots up to close to 100% even just doing simple tasks. Opening a few browser windows instantly pushes it up into the 90% range. And disc usage goes from 0 to 100% seemingly if I breath on the thing.
I've run numerous tests including Windows Memory Diagnostic, and Crystal Disk Info. Everything indicates things should be running fine.
Any thoughts on this situation? I've never encountered a computer that had so many problems right from the start. It's driving me nuts, and I need to decide if this is something that has a simple fix, or if I've got a dud of a machine.
Thanks so much in advance for any ideas or advice.
Chris
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