Buy laptop Online or from Retail Store

Not open for further replies.


Dec 9, 2013
Hi all

I would like to know your views whether you prefer to buy laptop online from company website or do you prefer to buy it from retail store.

If you buy online, then What advantages do you get while buying it online from company website ?




Nov 11, 2013
well for me i prefer to buy local if the price is not tooway out that way if theres an issue i can walk in to the shop look someone in the eye and get somthing resolved.. on line its you are there and there way over there and if they decide to pull a fast one your more than likely out but also if its an item that is not solded localy you dont have much choise but to order it on line if they cant do that for you.... to me all online buys are buyer beware.. most times good but theres that 1 or 2 things you can be bit with..


The great thing about buying local is that you can simply go to the store and check it out before you actually buy. If you do not like it, then it is very easy to just walk into the store and return.

The negative about buying a laptop online is you must wait for it. If you need it immediately, then 1 day shipping (after your order is processed) is going to be very expensive; likely $150 or so. If you do not like it then you need to call for a RMA authorization because online stores will not accept returns without one. Lastly, you may or may not need to pay return shipping; sometimes return shipping is covered by the online seller.

The benefits of buying online is that you have a wider selection, and you can also find pretty good deals. The bad thing is that you cannot physically play around with the laptop before buying it. Say for example there is a 13.3" and a 15.6" laptop that you like and both have 1080p screens, but you are concerned that texts on the 13.3" laptop will be harder to read than on the 15.6" laptop. You would then need to go to a store and look at similar laptops to gauge if the 13.3" laptop would be fine.

If you buy directly from the manufacturer (Dell, HP, Lenovo, etc) then you can actually customize the laptop to your liking if they provide that option. Some laptop models can be customize, while others cannot.

For example, over the summer I ordered a ThinkPad T530 directly from Lenovo's website. I customized it with a 1920x1080 resolution screen rather than the standard 1600x900 resolution screen and a couple of other things as well. All Lenovo laptops originates from China and I simply selected "standard shipping" which was included in the price. ETA for delivery was 10 days after my order has been processed. I think it was delivered in 8 or 9 days. After getting my laptop I immediately noticed it was not the configuration I specified. Lenovo gave me 2 options:

1. Return for refund (all newly ordered laptop have free return shipping)
2. Exchange the laptop for properly configured one (I send back the current laptop, Lenovo ships the new laptop)

Since I did not absolutely need a new laptop and Haswell generation laptops were going to be released soon I decided to simply return it for a refund. Still on the prowl for a new laptop, but again, not absolutely necessary at this point in time.


Nov 11, 2013
well dude its up to you looks like your ? got a nice full answer i do buy bouth in store and online its just that when theres an issue its nice to walk in and see a real person instead of phone calls and e-mails to somone who just looking for quiting time and dont realy care about nothing but a pay check cause who are you anyway to them? i dont do returns on online stuff it goes in the trash with a better luck next time... good luck
Not open for further replies.
Thread starter Similar threads Forum Replies Date
S Laptop General Discussion 1
H Laptop General Discussion 2
A Laptop General Discussion 2
B Laptop General Discussion 2
A Laptop General Discussion 3
I Laptop General Discussion 1
R Laptop General Discussion 1
Stumpy122 Laptop General Discussion 3
M Laptop General Discussion 1
N Laptop General Discussion 4
D Laptop General Discussion 10
G Laptop General Discussion 1
A Laptop General Discussion 1
K Laptop General Discussion 2
S Laptop General Discussion 12
W Laptop General Discussion 3
S Laptop General Discussion 2
R Laptop General Discussion 12
P Laptop General Discussion 1
J Laptop General Discussion 1
Similar threads
what is all needed to play an online game on laptop like boom beach, sniper 3d, candy crush saga and clash of clan?
What laptop can be used for both the elder scrolls online and Microsoft applications?
Laptop VS Black Desert Online
Looking for a low budget laptop or desktop to run sims 4 and online college
Is there any laptop web store that allows monthly payment for non-us citizens?
Good multitasking laptop under 500$ (Buying online with PayPal & shipping it outside us)
I have a asus notebook .couple of months back i update my laptop through online from 8 to 8.1 windows after some weeks i star
Laptop for watching movies online and from DVD burner
Which proceser will be better Amd quad core A8 or i3. .my use of laptop only for study and online exam purpose. .and also whic
Where can I find a 55000 INR (about 840 USD) gaming laptop with 4gb of vram (graphics) in india online ?
Gaming and drawing laptop?
i have acer one 10 laptop my front camera is not working can u slove by online ????
No sound is coming from laptop, except when watching online videos.
I am starting online classes , what is the best most affordable laptop for this ?
whats the best gaming laptop under 500$ that can run gta 5, gta online ,ac black flag,cod etc
Looking for a good laptop for business school w/ live online classes
Looking for laptop to use in Saudi Arabia to take classes online in US
Online store for Laptop
quotation on laptop as an online server
will i be able to play fifa 15 online with others on my hp laptop. is it possible?