Question Can't login to email after password change

Nov 14, 2025
2
0
10
I have a Galaxy S23. I had to change my email password yesterday. I have an ATT/Yahoo/Bellsouth email account I have been using for the last 15 years. After changing my email password on my PC I got an alert on my phone it was having trouble signing in. It prompted me to enter my password. I entered my email address and then the new password. It then brings me to a screen to enter my user id.

I just entered it. Typical ATT/Yahoo. I entered everything again and it just keeps going back repeating the cycle. There is an option to sign in with Google. That doesn't work either. What the hell do I do? My old phone wouldn't even work with email after a certain point. I refuse to keep buying a new phone every couple of years to appease email. This is ridiculous. Is there a way to completely erase all traces of email on my phone and start over again. Maybe even a factory reset of the phone. Anybody else having this issue?

Phone has the latest update.
 
what app are you using for email?
It was the Samsung mail app. I ended up going into settings, account and removed the email account. I then attempted to create the email account again and it still didn't work. Suspicious that it might not allow for long complex passwords, I went to my PC and changed the password to a weak, simple one. Now I was able to create the email account again. Very dumb of Samsung/ATT/Yahoo not to allow strong passwords. The password it wouldn't accept was a 20 character password created by a password manager. The one I ended up using as an experiment was only 12 characters.

I have had SO many problems with ATT/Yahoo that I have started using my Gmail account for new accounts. This is the kick in the pants I needed to slowly migrate ALL of my accounts with an email as a user name over to my Gmail. Some probably won't even allow me to change the username.

Oh, by the way, I tried installing the Yahoo mail app and it took me to the exact same login fiasco. So it is probably Yahoo with the incompetence to allow for strong passwords.