Can't prevent Latop from turning black afther 1 minute or so.

[Timonrexos]

HI there,

I have a MSi GP 2QF leopard pro and can't prevent my laptop from turning black afther 1 minute or so.

I've tried to do some changes in the settings of screen- safemode and sleeping mode- and even further the energy settings, but couldn't change the problem.

Is there another solution for this problem?
Maybe in register?
thx in advance

 

[Laptop_Nerd]

Hi,

Please do try these troubleshooting steps that may help in solving the issue.
- First, do change some settings in Power Options.
- Right click on the battery icon on the lower right hand corner and select Power Options.
- Once opened, click on Change plan settings then if you'll see an option that will say Dim the display, set it to Never.
- Set Turn off the display as well to Never both On battery and Plugged in then click Save changes.
- If the same problem will persist uninstall/reinstall the Generic Pnp Monitor.
- Open Device Manager and uninstall the Generic Pnp Monitor.
- Once uninstalled reboot your laptop and it should reinstall the driver automatically.
- If the same problem will persist do also change the other Power Options settings.
- Open Power Options then click on Change Plan Settings then Change Advanced Power Settings.
- Expand Hard Disk then set Turn off Hard disk after to NEVER.
- Expand Sleep and set Allow hyrbid sleep to OFF.
- Set Hibernate after to NEVER.
- Click Apply and OK then test it again and see if the same problem will persist or not.
- If all these will not work, last option would be to reinstall Windows.