Can't use my new kraken pro mic on my hp pavillion laptop

fouadsaab61

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Jan 6, 2018
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So I have my new razer kraken pro headphones that I would like to use the mic of. My Hp pavillion laptop(model:15-ay122ne) has only one jack and my headset does as well (a hybrid jack i guess). But when I plug it in the mic doesn't work only audio works. So any possible solutions?
 
Well it could be that the port is output (speaker) only and not input/output (headphones/mic). Happens a lot with newer laptops. It is also possible it is a dual port (input/output), but not a strong one which you need for that device. Also really common.

The only thing I can suggest to resolve this would be to get a 3.5mm to USB adapter. That would totally bypass the problem, as the USB port would work with both. If it is a sing 3.5mm plug, then something like this should work... https://www.amazon.com/LZYCO-External-connector-Headphone-Microphone/dp/B018YV3ALM/ref=sr_1_9?ie=UTF8&qid=1486193340&sr=8-9&keywords=3.5mm+to+usb+adapter Otherwise, if it is dual plug headset, you would need one like that but with two 3.5mm ports.
 
Well it could be that the port is output (speaker) only and not input/output (headphones/mic). Happens a lot with newer laptops. It is also possible it is a dual port (input/output), but not a strong one which you need for that device. Also really common.

The only thing I can suggest to resolve this would be to get a 3.5mm to USB adapter. That would totally bypass the problem, as the USB port would work with both. If it is a sing 3.5mm plug, then something like this should work... https://www.amazon.com/LZYCO-External-connector-Headphone-Microphone/dp/B018YV3ALM/ref=sr_1_9?ie=UTF8&qid=1486193340&sr=8-9&keywords=3.5mm+to+usb+adapter Otherwise, if it is dual plug headset, you would need one like that but with two 3.5mm ports.
 
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