Cingular in Foster City CA

G

Guest

Guest
Archived from groups: alt.cellular.cingular (More info?)

I have had Cingular for more than a month and in the beginning signal was
very strong, but since Sunday I can no longer dial or receive calls from my
home in Foster City. Went to a local Cingular store and they seem to be
aware of the problem. They took my phone number and was told that they will
try to remotely reprogram my telephone so it will use ATTWS network instead
of Cingular . That was 3 days ago and there still not signal. Anybody has
any idea if this will be a permanent situation. I had Cingular 2 years ago
and the reason I switched , then, to Sprint was that there was no signal in
my home (Foster City). I did not like Sprint and went back to Cingular after
the merger with ATTWS hoping that signal will be ok now. It did work that
was until this sunday . Should I look for another carrier. I have just
signed 2 year contract. Any ideas ?

Tad
 

fester

Distinguished
Oct 12, 2004
27
0
18,580
Archived from groups: alt.cellular.cingular (More info?)

Which phone do you have? I have motorola phones that work great at my home
but my Aunts nokia phone is dead when she gets to my house.


"tadp" <tpacwa@sbcglobal.net> wrote in message
news:4ytKd.17271$5R.10345@newssvr21.news.prodigy.com...
> I have had Cingular for more than a month and in the beginning signal was
> very strong, but since Sunday I can no longer dial or receive calls from
my
> home in Foster City. Went to a local Cingular store and they seem to be
> aware of the problem. They took my phone number and was told that they
will
> try to remotely reprogram my telephone so it will use ATTWS network
instead
> of Cingular . That was 3 days ago and there still not signal. Anybody has
> any idea if this will be a permanent situation. I had Cingular 2 years ago
> and the reason I switched , then, to Sprint was that there was no signal
in
> my home (Foster City). I did not like Sprint and went back to Cingular
after
> the merger with ATTWS hoping that signal will be ok now. It did work that
> was until this sunday . Should I look for another carrier. I have just
> signed 2 year contract. Any ideas ?
>
> Tad
>
>
 
G

Guest

Guest
Archived from groups: alt.cellular.cingular (More info?)

The reason this happened is that Cingular has never had native service in
CA, you were on T-Mobile's system. Your phone needs a new IRDB, but here's
the rub: you need a good signal to receive it over the air. They could
re-authorize your number over the T-Mobile system to download the new IRDB.
Otherwise they have to download it at a Cingular corporate store (good
luck). I'd call Customer Service and ask them how to get your phone working
again as it is from something that Cingular did (turn off access to the
T-Mobile system to use the ATT system).

Chris

"tadp" <tpacwa@sbcglobal.net> wrote in message
news:4ytKd.17271$5R.10345@newssvr21.news.prodigy.com...
>I have had Cingular for more than a month and in the beginning signal was
> very strong, but since Sunday I can no longer dial or receive calls from
> my
> home in Foster City. Went to a local Cingular store and they seem to be
> aware of the problem. They took my phone number and was told that they
> will
> try to remotely reprogram my telephone so it will use ATTWS network
> instead
> of Cingular . That was 3 days ago and there still not signal. Anybody has
> any idea if this will be a permanent situation. I had Cingular 2 years ago
> and the reason I switched , then, to Sprint was that there was no signal
> in
> my home (Foster City). I did not like Sprint and went back to Cingular
> after
> the merger with ATTWS hoping that signal will be ok now. It did work that
> was until this sunday . Should I look for another carrier. I have just
> signed 2 year contract. Any ideas ?
>
> Tad
>
>
 
G

Guest

Guest
Archived from groups: alt.cellular.cingular (More info?)

Chris Russell wrote:
> The reason this happened is that Cingular has never had native service in
> CA, you were on T-Mobile's system. Your phone needs a new IRDB, but here's
> the rub: you need a good signal to receive it over the air. They could
> re-authorize your number over the T-Mobile system to download the new IRDB.
> Otherwise they have to download it at a Cingular corporate store (good
> luck). I'd call Customer Service and ask them how to get your phone working
> again as it is from something that Cingular did (turn off access to the
> T-Mobile system to use the ATT system).

Actually, it's the other way around. T-Mobile never had native service
and was using Cingular's system in California as an MVNO (Mobile Virtual
Network Operator). The Cingular system in California used to be PacBell
Wireless. Cingular never had its own infrastructure in New York, in
which it then was an MVNO on T-Mobile. Cingular never had native TDMA
coverage in California, in which cases it primarily used the AT&T
Wireless TDMA system for its roaming customers from other parts of the
country.

If you haven't tried already (but you probably have) is to power cycle
the phone, as digital phones are mobile computers with RF capability.
Other than that, I'd just try communicating with Cingular that your
phone is now unusable. Do any other people with Cingular have the
problem (whether they have a Cingular or AT&T Wireless phone)?

It could be that Cingular is "reprogramming" the tower(s) in your area.
Hopefully this is the case, as it will be up after the engineering
team is finished.

TH
 
G

Guest

Guest
Archived from groups: alt.cellular.cingular (More info?)

I have Motorola v551 and that one sometimes has weak signal on the 2nd floor
and in the backyard. The other phone is Nokia and this one is not working at
all inside. Just few block from my home signal meter shows 5 bars.


"Fester" <raven_wood@homeDOT.com> wrote in message
news:h9ydnTLqQoYxUWfcRVn-sw@comcast.com...
> Which phone do you have? I have motorola phones that work great at my home
> but my Aunts nokia phone is dead when she gets to my house.
>
>
> "tadp" <tpacwa@sbcglobal.net> wrote in message
> news:4ytKd.17271$5R.10345@newssvr21.news.prodigy.com...
>> I have had Cingular for more than a month and in the beginning signal was
>> very strong, but since Sunday I can no longer dial or receive calls from
> my
>> home in Foster City. Went to a local Cingular store and they seem to be
>> aware of the problem. They took my phone number and was told that they
> will
>> try to remotely reprogram my telephone so it will use ATTWS network
> instead
>> of Cingular . That was 3 days ago and there still not signal. Anybody has
>> any idea if this will be a permanent situation. I had Cingular 2 years
>> ago
>> and the reason I switched , then, to Sprint was that there was no signal
> in
>> my home (Foster City). I did not like Sprint and went back to Cingular
> after
>> the merger with ATTWS hoping that signal will be ok now. It did work that
>> was until this sunday . Should I look for another carrier. I have just
>> signed 2 year contract. Any ideas ?
>>
>> Tad
>>
>>
>
>
 
G

Guest

Guest
Archived from groups: alt.cellular.cingular (More info?)

In article <2ohLd.18265$wZ2.3656@newssvr13.news.prodigy.com>,
"tadp" <tpacwa@sbcglobal.net> wrote:

> Unfortunatelly I have just signed up for 2 year contract. Any ideas how much
> I can sell my Motorola V551 phone on ebay ?

BRAND NEW unlocked ones are selling for $195.00,
so you'd be lucky to get $150.

It's a common and useful practice however to pay for ETFs when one
leaves a Carrier.
 
G

Guest

Guest
Archived from groups: alt.cellular.cingular (More info?)

[POSTED TO alt.cellular.cingular - REPLY ON USENET PLEASE]

In <jzwick3-DD92EA.21190130012005@news1.west.earthlink.net> on Mon, 31 Jan
2005 03:20:44 GMT, Jack Zwick <jzwick3@mindspring.com> wrote:

>In article <2ohLd.18265$wZ2.3656@newssvr13.news.prodigy.com>,
> "tadp" <tpacwa@sbcglobal.net> wrote:
>
>> Unfortunatelly I have just signed up for 2 year contract.

You have 30 days to cancel without penalty.

>> Any ideas how much
>> I can sell my Motorola V551 phone on ebay ?
>
>BRAND NEW unlocked ones are selling for $195.00,
>so you'd be lucky to get $150.
>
>It's a common and useful practice however to pay for ETFs when one
>leaves a Carrier.

If the service has really deteriorated significantly, no ETF would apply.

--
Best regards,
John Navas <http://navasgrp.home.att.net/>

"A little learning is a dangerous thing." [Alexander Pope]
"It is better to sit in silence and appear ignorant,
than to open your mouth and remove all doubt." [Mark Twain]
 
G

Guest

Guest
Archived from groups: alt.cellular.cingular (More info?)

Yes, in my case service deteriorated to the point that both my phones are
useless where I live in Foster City - I have no signal in my home and rarely
have one in my backyard. Also, my service was great during the month of
December and it only deteriorated end of January, so I am past 30 days
period. You think that they will let me of the 2 year contract ?

Tad

"John Navas" <spamfilter0@navasgroup.com> wrote in message
news:ucJLd.4799$m31.64149@typhoon.sonic.net...
> [POSTED TO alt.cellular.cingular - REPLY ON USENET PLEASE]
>
> In <jzwick3-DD92EA.21190130012005@news1.west.earthlink.net> on Mon, 31 Jan
> 2005 03:20:44 GMT, Jack Zwick <jzwick3@mindspring.com> wrote:
>
>>In article <2ohLd.18265$wZ2.3656@newssvr13.news.prodigy.com>,
>> "tadp" <tpacwa@sbcglobal.net> wrote:
>>
>>> Unfortunatelly I have just signed up for 2 year contract.
>
> You have 30 days to cancel without penalty.
>
>>> Any ideas how much
>>> I can sell my Motorola V551 phone on ebay ?
>>
>>BRAND NEW unlocked ones are selling for $195.00,
>>so you'd be lucky to get $150.
>>
>>It's a common and useful practice however to pay for ETFs when one
>>leaves a Carrier.
>
> If the service has really deteriorated significantly, no ETF would apply.
>
> --
> Best regards,
> John Navas <http://navasgrp.home.att.net/>
>
> "A little learning is a dangerous thing." [Alexander Pope]
> "It is better to sit in silence and appear ignorant,
> than to open your mouth and remove all doubt." [Mark Twain]
 

AKM

Distinguished
Apr 13, 2004
7
0
18,510
Archived from groups: alt.cellular.cingular (More info?)

Tad,
chrck now. This morning again Cingular phones can roam into ATTWS
network in Foster City.

-a
 
G

Guest

Guest
Archived from groups: alt.cellular.cingular (More info?)

Good news, it looks like everything is back to normal.
"akm" <akmu@hotmail.com> wrote in message
news:1107360372.258987.18770@z14g2000cwz.googlegroups.com...
> Tad,
> chrck now. This morning again Cingular phones can roam into ATTWS
> network in Foster City.
>
> -a
>