compaq CQ58-bf9WM Windows 8 menu problem.

[Maximus78]

Every time I go into the Windows 8 menu it refreshes over and over again.

 

[Laptop_Nerd]

Hi,

Here are some troubleshooting steps that may help in solving that issue.
- Start by running Windows Update and install all updates available.
- Next is to run a virus/malware scan just to be sure it's safe from infections. Please refer to the link below for the complete guide and tutorial.
- http/www.tomsguide.com/faq/id-1691891/removing-malware-proven-completely-remove-bitcoin-mining-malware.html
- Once done and if the same problem persist, uninstall/reinstall the graphics card driver.
- In Device Manager uninstall the graphics driver.
- Check Programs and Features as well for anything related to your graphics card.
- Next is to download and install the latest graphics driver from the manufacturer site.
- Once installed reboot your laptop for all the changes to take effect.
- After the reboot do observe if the same problem will persist.

 

[Maximus78]

It won't let me do that after I sign in the menu for Windows 8 will pop up then it will refresh/reset infinitely.