Solved! Computer won't type one specific letter

[scottl520]

I don't think it's the keyboard. I use the on screen keyboard to type. I have one specific letter that will not type it doesn't work with regular keyboard or on screen keyboard every other key works fie. The letter does type if i a word if I use the word prediction just ot if I type it.

 

[webworkings]

Try the following...

1. Uninstall the keyboard driver.
2. Reboot the computer (without reinstalling the driver).
3. When it restarts, it should reinstall the driver on its own.

 

[scottl520]

That didn't work.

 

[webworkings]

Have you tried connecting an external keyboard and seeing if that works?

 

[scottl520]

Tried coectig a wired keyboard still won't type this one letter.

 

[webworkings]

Hmm Try doing it all in "Safe Mode" (last suggestion before may need motherboard replaced). If you can get it to work in "Safe Mode" then it isn't hardware. If it still happens, even in "Safe Mode" then you are looking at a motherboard issue.

How to enter "Safe Mode" when booting the computer.

In Windows 8 and 10...

As your computer restarts, press F8 (possibly a few times) to enter "Safe Mode"

a. Press the "F4" key to Enable "Safe Mode".
(The computer will then start in "Safe Mode" with a minimal set of drivers and services.)

b. Press the "F5" key to Enable "Safe Mode" with Networking.
( Once "Safe Mode" with Networking starts, Windows is in Safe Mode, with additional network and services for accessing the Internet and other computers on your network.)

c. Press the "F6" key to Enable "Safe Mode" with Command Prompt.
(In "Safe Mode" with "Command Prompt" starts Windows in Safe Mode, with a Command Prompt window instead of the Windows interface. This option is mostly only used by IT professionals.)

Now sign in to the computer with your account name and password. (If you have one set.) When you are finished troubleshooting, you can exit "Safe Mode" restarting your computer.


In Windows 7/Vista/XP...

1. Immediately after turning on the computer, or restarting it (usually after you hear your computer beep), tap the F8 key, repeatedly, in 1 second intervals.

2. The computer will then display hardware information and run a memory test.

3. Next the "Advanced Boot Options" menu will appear.

4. In the "Advanced Boot Options" menu use the arrow keys to select "Safe Mode" or "Safe Mode with Networking" and press ENTER.

 

[scottl520]

Yes it works in safe mode. Why do you think it may be a motherboard problem?

 

[webworkings]

I would only think that if it wasn't working in "Safe Mode" as well. But if the problem isn't there, then it isn't hardware.

In regard to the motherboard, it could be a few things, but since it works fine in "Safe Mode" then it isn't that. There is something on the device causing the problem.