Hello,
I have a brand new HP PAVILION DV5-2043CL laptop with a strange cursor problem which HP claims they have never heard of--the arrow will suddenly freeze and directly under it appears a tiny elongated rectangle divided into five sections; the end sections have little right and left arrows and the middle parts are shaded bars. If you click on the arrow and underlying rectangle it usually resolves itself, but the arrow won't move unless you do click. However, particularly in playing games, if you click when the arrow freezes it may open a whole new window or program or close the game program. This makes navigation and even everyday tasks difficult. Thank you for any advice. Anne z-d,
I have a brand new HP PAVILION DV5-2043CL laptop with a strange cursor problem which HP claims they have never heard of--the arrow will suddenly freeze and directly under it appears a tiny elongated rectangle divided into five sections; the end sections have little right and left arrows and the middle parts are shaded bars. If you click on the arrow and underlying rectangle it usually resolves itself, but the arrow won't move unless you do click. However, particularly in playing games, if you click when the arrow freezes it may open a whole new window or program or close the game program. This makes navigation and even everyday tasks difficult. Thank you for any advice. Anne z-d,