dell inspiron 15 5000 - black border around the screen issue

Remy12

Estimable
Oct 13, 2014
2
0
4,510
0
Hi I just purchased a dell inspiron 15 5000 series laptop, model number 5547. There is a roughly a half an inch black border all around the screen. The bezel ends and then there is this black border/frame that I just can't see to get rid of. I noticed through google that many people have had similar issues with Dell laptops however I can't seem to find a solution.

I made a video showing this black border around the screen - https://www.youtube.com/watch?v=yosaQaEDz5U&feature=youtu.be&list=UUNoa05KkhzVOOejpMH8A2ow

I have updated to all of the latest dell drivers but I am still having the same problem. I am just wondering if any others have had this issue? Thanks
 

Ubrales

Distinguished
Open Control Panel and select 'Display' - set the resolution to the highest value. Restart the computer. If the characters are too small then go to "Display" once again and change the DPI settings. Restart the computer.
 

Remy12

Estimable
Oct 13, 2014
2
0
4,510
0



Hi, thanks for your reply. Ok cool, so I just tried that but no luck.. the black border is still there.

Remy is a sad panda... =[
 
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