Hey,
I have a Dell G3 15 3500 laptop that is completely dead, it doesn't turn on when pressing the power button, the fans don't spin and there are no LED lights when the charger is plugged in. For a couple of weeks before it reached this state it would turn on and I would get no display, however the keyboard backlight and fans would turn on and get stuck in some sort of boot loop - if I then pressed the power button to turn it off and then back on again it would work as normal (sometimes it would take a few more tries but it eventually worked).
I had read online that performing a hard reset by unplugging the battery and holding the power button for 30 seconds would more often than not resolve the issue however when doing that is when it now no longer seems to get any power at all.
A few things I've already tried are hard resets, reseating RAM, ssd, trying to run the laptop via the charger when the battery is unplugged. I feel I should also mention that a couple of months before I had any issues I did replace the dc jack, I am wondering if the replacement may have somehow caused this.
I fear it may be something motherboard related but if there's any hope I'd very much appreciate any other insight or things I could try.
Thanks in advance.
I have a Dell G3 15 3500 laptop that is completely dead, it doesn't turn on when pressing the power button, the fans don't spin and there are no LED lights when the charger is plugged in. For a couple of weeks before it reached this state it would turn on and I would get no display, however the keyboard backlight and fans would turn on and get stuck in some sort of boot loop - if I then pressed the power button to turn it off and then back on again it would work as normal (sometimes it would take a few more tries but it eventually worked).
I had read online that performing a hard reset by unplugging the battery and holding the power button for 30 seconds would more often than not resolve the issue however when doing that is when it now no longer seems to get any power at all.
A few things I've already tried are hard resets, reseating RAM, ssd, trying to run the laptop via the charger when the battery is unplugged. I feel I should also mention that a couple of months before I had any issues I did replace the dc jack, I am wondering if the replacement may have somehow caused this.
I fear it may be something motherboard related but if there's any hope I'd very much appreciate any other insight or things I could try.
Thanks in advance.
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