I have had a Vostro 3700 for about 6 weeks. In roughly 40 years of being around computers, this is absolutely the worst experience I have ever had. The Dell Hell service remarks are all true. You can't return the thing. I have had the motherboard replaced twice as well as the Nvideo card. When the tech came out to replace the boards, he was the definition of not caring and he broke the keyboard which then had to be replaced. I have wasted roughly seven full days of my life on the phone with tech service to no avail. The remarks are true on downgrading to Xp. Plus, of four graphics cards available on this machine, only one has XP drivers. If you have a different card, it just defaults to VGA. After all this, the machine still runs maybe 30 minutes and you get the blue screen of death. This computer is so bad that I abandoned it - at only six weeks old - and bought a HP Pavilion, a brand which I have owned before. In the same environment (business) the HP just flat works. No glitches, no problems. I will never own another Dell until they fix their customer service issues. I informed Dell of all this and although they are very sorry, they are not going to do anything.