Disc error on laptop

[WR2]

You're doing the Restore from factory default image now?
How long has it been running?

 

[eveie]

im doing acer recovery management and the programme has been dunning now for (elapsed time 22 mins time left 32 mins) running 5-10 mins ?

 

[WR2]

So the countdown clock is moving?
recovery management ... yes... but which option?