Disinstallazione antivirus Bitdefender

roddik

Estimable
May 14, 2015
3
0
4,510
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Ciao, ho questo problema: non riesco a disinstallare Bitdefender.

Ho Windows 8.1 64bit e ho scaricato la versione di prova di Bitdefender Total Security 2015.
Dopo una settimana ho deciso di disinstallarlo, e ho usato lo strumento indicato sul loro sito (anziché il pannello di controllo di windows), ossia un'applicazione chiamata BitDefender_Uninstall_Tool.exe.
Bene, finita la disinstallazione (peraltro nella finestra mi pareva che ci fosse qualche messaggio di errore - se utile posso provare a postare uno screen) mi chiede di riavviare, ma al riavvio l'icona di Bitdefender è ancora lì nella barra delle aplicazioni, e non mi sembra che il programma sia disinstallato (anche se è sparito dall'elenco delle applicazioni del pannello di controllo).

Ora, come faccio a disinstallarlo se nell'elenco non c'è e il tool non funziona?

Ringrazio chi mi vorrà venire in aiuto.
 

alexoiu

Honorable
Hi, Try starting the system in safe mode and disable all Bitdefender related services.
Then start in normal mode and uninstall it from Windows Control Panel, as uninstalling any other software program.
Then use the uninstall tool.
 

alexoiu

Honorable
Hi, Try starting the system in safe mode and disable all Bitdefender related services.
Then start in normal mode and uninstall it from Windows Control Panel, as uninstalling any other software program.
Then use the uninstall tool.
 

roddik

Estimable
May 14, 2015
3
0
4,510
0
I already tried Absolute Uninstaller and IObit Uninstaller but they didn't work.

Well, I rebooted in safe mode, but Bitdefender didn't launch and I couldn't even find the launcher, so (still in safe mode) I launched the removal_tool.exe, then I rebooted in normal mode and it seems it finally uninstalled (at least, it's not in the tray and I can't find anything if I search for "bitdefender" in my pc).

Thanks a lot, it wasn't that hard after all :p
 

alexoiu

Honorable


No problem. Glad you've fixed it.
 
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