About a hour ago i noticed a virus installing on my computer tried getting something. It wouldn't even let me access Windows defender had to go in hkeylocalmachine software policies and had to delete something.
Initially it said I needed to call a Windows specialist and have me an 800 number to call I know it's a scam obviously. Anyways computer Auto shuts down and seems like the computer is always loading, the net only works half the time and seems I can't go anywhere to install something new. I also can't run c.c. cleaner to clear cache or autuorestore to a previous point. It fails to find the dns, I did an ip flush and that didn't seem to help. What should I do next, only can run quick scam with defender before comp shuts down it did find 3 things, but more is affecting it. Thanks for your help.
Initially it said I needed to call a Windows specialist and have me an 800 number to call I know it's a scam obviously. Anyways computer Auto shuts down and seems like the computer is always loading, the net only works half the time and seems I can't go anywhere to install something new. I also can't run c.c. cleaner to clear cache or autuorestore to a previous point. It fails to find the dns, I did an ip flush and that didn't seem to help. What should I do next, only can run quick scam with defender before comp shuts down it did find 3 things, but more is affecting it. Thanks for your help.