Factory reset stuck at 35% for 2 hours now...

[mikoronkko]

Hi, i decided to factory reset my laptop about 3 hours ago, after the first hour it got stuck at 35%, its been stuck there for around 2 hours now... I had problems with factory resetting before as well. And i took my laptop to the store i bought it from and they fixed it somehow. And the guy said "sometimes it may take longer, just wait" and now i read an other thread and someone said its not normal that its stuck at specific percentage for 2-3 hours. Should i restart the laptop and just stop resetting or should i just wait?

 

[webworkings]

Try this...

1. Turn off the laptop.
2. Turn off your WiFi, or take the laptop to an area where there isn't any WiFi. (If connected via Ethernet, unplug it.)
3. Turn on the laptop.
4. Once it fully loads, then turn on your WiFi again.

It should work now. Sometimes (especially in 10) updates, including those that come after a reset, can get the computer stuck. It happens when an update fails, for whatever reason, and the device continually tries to get it to install over and over. Leaving you 'stuck'. Until you take away its ability to continue trying the update, hence the no WiFi, then it should load.