For got pass word how do I reset it

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I can tell you but I have to say it probably won't get you round the password problem. We don't assist with password issues here in Tom's because we can't see valid proof of ownership of the device.

That said, if it is an Android device, log into G-mail on a PC and using your G-mail address. If you've forgotten that as well, the phone is a brick.

If you do know it, click on Forgot Password and go through the process to change it. Only you should know the asnwers to the security question you set when you opened the mail account.
 
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