Perhaps it's a massive success on Samsung's books but there's a complete failure of Samsung's rollout of the devices for customers who preordered directly from Samsung's website.
I ordered the Verizon Note 8 on 9/8/17, received confirmation email stating phone "Will ship by Sep 15th 2017". Status of order was stuck on "Pre-Order" until today when it was updated to "Confirmed". I was able to watch a friend (Sprint customer) who ordered on 9/11/17 unbox his phone yesterday. There's no excuse for carrier customers to receive their phones before those of us who ordered directly through Samsung. If you search the Samsung Blog Community there are literally thousands of people with the same complaint. Some of them previously had the Note 7, preordered in August and were promised extra attention from Samsung but still have not even had their orders confirmed.