Hi all,
I've been having problems with a 4 to 5 year old gaming laptop. The system is an MSI MS-16f2 running an i7 and a GTX 570M. It reboots with no error screen and the only critical error in event viewer is event 41 kernel-power.
My first impulse was heat, so I cleaned out the case and reapplied thermal paste. Problem persisted, but the heat was not so bad. Running Furmark it would reboot when the CPU was around 60-70 C which is hot but not enough to make the system shut down.
So, my second thought was power. Maybe I have a faulty power adapter. So I replaced it. The problem still persists whenever the GPU is under load. Strangely I can run the CPU up to 100 percent in prime95 for a good amount of time without a reboot - if it were power I would think that this wouldn't happen? Maybe the problem is power distribution?
Anyway, any ideas? Faulty GPU? Bizarre driver/BIOS problem? Some other thing that I can't think of because I'm an idiot? I'm of half a mind to simply buy a new laptop since this one is fairly old now and I could upgrade to a 970M.
I've been having problems with a 4 to 5 year old gaming laptop. The system is an MSI MS-16f2 running an i7 and a GTX 570M. It reboots with no error screen and the only critical error in event viewer is event 41 kernel-power.
My first impulse was heat, so I cleaned out the case and reapplied thermal paste. Problem persisted, but the heat was not so bad. Running Furmark it would reboot when the CPU was around 60-70 C which is hot but not enough to make the system shut down.
So, my second thought was power. Maybe I have a faulty power adapter. So I replaced it. The problem still persists whenever the GPU is under load. Strangely I can run the CPU up to 100 percent in prime95 for a good amount of time without a reboot - if it were power I would think that this wouldn't happen? Maybe the problem is power distribution?
Anyway, any ideas? Faulty GPU? Bizarre driver/BIOS problem? Some other thing that I can't think of because I'm an idiot? I'm of half a mind to simply buy a new laptop since this one is fairly old now and I could upgrade to a 970M.