Geek Squad Lawsuit Opens Up With Employee Confession

[davidgbailey]

Next time I take my computer in I'm loading it up with pr0n. Hopefully, the techs appreciate the effort in gathering such a large assortment and variety of nudies for their visual pleasures that they give special treatment to my computers service. I just hope they don't jerk off on my keyboard.

 

[Guest]

Having your data looked through and/or copied is a danger that you take any time you let someone else have unsupervised access to your computer. Bottom line is that if you're concerned about your privacy, at the very least take security measures to lock out your personal files, or back them up and delete the originals. Not all service technicians, or Geek Squad agents, are unscrupulous enough to steal personal files or snoop through your stuff, but there will always be some that will. As far as GS is concerned, as with any chain, some stores are better than others. Best Buy corporate doesn't do much to help, but most precincts have at least a few competent and reasonably compensated agents that are usually overqualified but stuck in an oversaturated field.

 

[Christopher1]

This is the main reason why I got an A+ Technical Certification and started fixing my computers myself. Now, I will admit, I have a LOT of porn on my computer, and I do not want Best Buy or anyone else going through it, finding something they find 'objectionable' that is not illegal, and making me got through the rigmarole with the police that I have already been through for some of the statements and opinions I post online.

 

[Guest]

"Geek Squad" and all similar service are a response to the reality that people want something for nothing. In my day to day work I am privy to confidential information as I work on systems and I am paid reasonably well to ensure my discretion. There is no question that some kid making minimum wage is going to be less reliable than a profesional. Having said that, anyone who sends their private and possibly 'embarassing' information into a place like this deserves to have their information spread about. We are each responsible for our own security and sending a machine into "Best Buy" or any other retailer for that matter has to be considered a non-secure scenario. Add to this that no IT dept worth speaking to will guarantee data security, you must back up your own data! If you must send your PC to this sort of depot remove any data you do not want to be on the internet. I do not excuse the very inappropriate actions of these people but the 'victim' was in the wrong too.