Hello, My acer Aspire E15 E5-574G-59T8 .. got problem

[seehengyio]

my acer .. got problem (night ) i was at at room ueing laptop so drak didnt see it clearly .. trying ues headset plug in .. mistake plug in to USB hole then saw a lightning flashing at USB hole now latop cant be start pls help

 

[shmoochie]

It sounds like you shorted something and damaged the mobo. Do you see any lights at all when you try to start it or charge it?

 

[seehengyio]

no off it itself ( only i try plug in wrong hole that time a small lightning at USB hole there ) then latop off it himself

 

[shmoochie]

no off it itself ( only i try plug in wrong hole that time a small lightning at USB hole there ) then latop off it himself

Yeah, I'm sorry. If it was showing any signs of life then I would say that it is serviceable, but since it is not, I don't think there is much you can do. Here are the only options I can think of:

1. Warranty - If it is still under warranty then this is the route you should go. However, you should be prepared for them to deny repairs since it was caused directly by user error.
2. Local repair shop - this is probably going to be an expensive option, and it might cost ~$100 for them to tell you that you have to buy a new motherboard.

 

[seehengyio]

so any button i can try press ? or ? thank u

 

[shmoochie]

You could try a hard reset, but I don't have much hope.

If you have a removable battery:
1. Power off the laptop
2. Remove the charger
3. Remove the battery
4. Hold down the power button for 20-30 seconds
5. Reattach the battery and charger and then power it back on

If you don't have a removable battery, follow the same procedure until you get to step 4. Instead of holding down the power button, flip the laptop over and look for a pinhole. Insert a paper clip or something similar and hold down the button in that pinhole.

 

[seehengyio]

thank you so much Shoomchie & your kinds o will try it

 

[seehengyio]

i did find that pin hole .. at latop back .. i pin in to reset battery abt 20 sec then i try restart it press abt 30sec nothing happen

 

[seehengyio]

i ues pin .. at battery hole pin in for reset try fea time later nothing happen at all .abt few hr later i ues " new A C charger " is work and but today i wad trying off that charger latop off it .. i guess that may us battery
damage?