HELP !! I deleted some files and now my computer is messed up !!!

leocube3

Commendable
Oct 25, 2016
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1,510
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Hi, I have a major problem with my laptop that I need help with.

I have a toshiba laptop, model is PORTEGE Z835-P330 running window 7. Last week, I was doing some clean up and reorganizing all my files, and I deleted these folders with random number and letters as names. I looked it up and people say that they're just "left over files from the computer updates", so i thought it would be ok to delete them all. I did that, and the computer was running ok, and then I got a blue screen, and when the computer started back up:

-The window was in an 800x600 resolution and when I tried to changed it back to a higher resolution, it was fine, but the color was all dull and everything was simplified, like when you're using power saving mode.
-When I tried to play videos, I keep getting these errors "Create Device failed, D3DDR invalid.
-I also lost the Hibernate option and i can't enable it back up through any method.\

To make everything worse, I looked up my problem and some people say that I have to enable Direct3d and DIrect DRAW , my computer showed they were unavailable, and why they were unavaiable because i need to update my driver, but everything in my computer showed that they were up to date. Someone say that I need to uninstall my drivers and download a newest version on the manufacture website so I did that but when I try to run it, it won't install, it says that installation failed.

Out of options, I tried to reset my computer back to factory setting but I can't do that either ALL I keep getting is "ERROR code 10-FC12-045D". please help me fix my computer. I ran the Toshiba diagnose tool (before i uninstalled the driver) and it says that everything was fine except for my battery which i need to replace but I dont think that has anything to do with my problem. Thank you !!!
 

Chicano

Distinguished
Aug 29, 2011
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The blue screen comes up during the Windows boot... it's a Windows notice and includes the possible cases and error codes. See if you can make a note of the error codes, to try and identify what causes them.

To apply the options I specified before, press F8 right after the BOS post ends. Press F8 every second till the Safe Mode options list comes up on screen. For suggestion 1 select Safe Mode and as the computer logs on, you'll see a message box from which you can select System Restore.

For suggestion 2 and 3, start the Windows Reset and as you get to start the Windows installation, go into Startup Repair and follow the instructions for SFC /Scanow or CKDSK, that you'll find clicking on the linked webpages. If you don't see the command prompt window, download a Windows ISO to burn on DVD or USB installer.


For sugestion 4, Follow this guide and select "Recover to a custom size partition"
How to Reset a Toshiba Laptop Back to Factory Settings
http://crashcloud.com/how-to-reset-a-toshiba-laptop-back-to-factory-settings/
 

Chicano

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Aug 29, 2011
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1. To try and repair the initial problem start the computer in Safe Mode and do a System Restore...

2. That failing, again from Safe Mode run SFC /SCANNOW from Start > Run > it should check for corrupted or missing system files and restore them from the recovery partition... that failing you'll need a Windows 7 disk or a downloaded ISO.

3. If that also fails, do a "CHKDSK" from the Windows Startup Repair options > Command Prompt window.

4. All previous failing, and you have run a Factory Reset, the ERROR code 10-FC12-045D is said to be a Toshiba installer error that most Google results attribute to HDD failure among other causes, but the most likely cause is that the Toshiba recovery image seems to be programmed to install on the original partition size so the solution is letting it automatically create the partition size by selecting "Recover to a custom size partition", and just let the partition size default to whatever it had pre-selected... that should bypass errror 10-FC12-045D.

SFC /SCANNOW : Run in Command Prompt at Boot
http://www.sevenforums.com/tutorials/139810-sfc-scannow-run-command-prompt-boot.html

Run CHKDSK from Windows Startup Repair
https://neosmart.net/wiki/startup-repair-cannot-repair/

Toshiba recovery error 10-FC12-045D
http://www.techsupportforum.com/forums/f16/toshiba-recovery-error-10-fc12-045d-604442.html
 

leocube3

Commendable
Oct 25, 2016
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1,510
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Hi, my laptop won't even start up now, i keep getting the blue screen everytime I start up the laptop. What should I do?
 

Chicano

Distinguished
Aug 29, 2011
193
1
18,910
58
The blue screen comes up during the Windows boot... it's a Windows notice and includes the possible cases and error codes. See if you can make a note of the error codes, to try and identify what causes them.

To apply the options I specified before, press F8 right after the BOS post ends. Press F8 every second till the Safe Mode options list comes up on screen. For suggestion 1 select Safe Mode and as the computer logs on, you'll see a message box from which you can select System Restore.

For suggestion 2 and 3, start the Windows Reset and as you get to start the Windows installation, go into Startup Repair and follow the instructions for SFC /Scanow or CKDSK, that you'll find clicking on the linked webpages. If you don't see the command prompt window, download a Windows ISO to burn on DVD or USB installer.


For sugestion 4, Follow this guide and select "Recover to a custom size partition"
How to Reset a Toshiba Laptop Back to Factory Settings
http://crashcloud.com/how-to-reset-a-toshiba-laptop-back-to-factory-settings/
 
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