Question Hey people!

[Mathias Wa Mucani]

I have my new hp a10 ECG touch screen pc but has failed to charge and power on after connecting the charger when it was at 10%. Only the charge led light blinks when I try to power on if the charger is connected.
Please anyone here help me out

 

[hang-the-9]

If it's new, first step is to contact HP support.