How can fix the laptop acer one 14 cant start up but open the power lid button?

[guancostephanie]

It was happen on August 2018. My laptop acer one 14 windows 8.1 can´t start up after open the power button but can open only the power lid and the screen can´t show anything and until now can´t change my situation when I open my laptop and any solution can't fix it. So, any solution to fix my problem in how to start up and boot up the windows screen.

 

[helpstar]

So the display is off and therfore is showing a black screen?

Use an external display/monitor via HDMI to have a look if it shows anything on this one.

Is the Charger the original one for this laptop?

Is only the power button light on? Anything else blinking?