How do I change the password for my HP pavilion outsmart 15 checkbook?

[Seth_22]

I was given this laptop by a friend of mine. She is elderly and cannot remember the password to get onto the main page. The laptop has Windows 10 on it.

 

[COLGeek]

As we have no means to verify the authenticity of your story (and the ownership of the device in question), we can't help. Discussions on how to bypass security measures are not allowed.

Contact HP for assistance.