How do I reboot if my laptop won't start windows?

[Jacqueline Gordon]

Hi, my laptop ACER notebook won't start windows due to a trojan hacking. Unfortunately, when I try to reboot it, I would as I assume start windows but the thing is - I can't. It would do the interface and then restart again, and on and on and on. How do I do this? Help please! Also, I tried the F1, F2, F8. I lost my factory dick, so what do I do?

 

[USAFRet]

On a different PC, download and burn to disk the Kaspersky Rescue Disk:
http/support.kaspersky.com/4162

Boot from that and see what happens.