HP Laptop powering up to black screen.

kittybooze

Estimable
May 29, 2015
31
0
4,580
Trying to fix a laptop for a friend, but when turned on it is just a black screen, no windows bootup or bios or anything of the sort. Strangely, when pressing control alt delete, the screen turns off then on for a moment. What sort of troubleshooting should I go through? Edit: After waiting for about 20 minutes the HP logo came up, but that's all.
 
Solution
Try to remove the battery and hold down the turn on button for about 5 secs, later connect the ac adapter and try to start it. Try to remove your ram, hard drive, DVD drivea and wireless card

Anze__

Commendable
Jan 16, 2017
1
0
1,520
Try to remove the battery and hold down the turn on button for about 5 secs, later connect the ac adapter and try to start it. Try to remove your ram, hard drive, DVD drivea and wireless card
 
Solution