Hp laptop windows 10 cursor stuck

[daryl.davis]

Cursor stuck on HP laptop 8560p can't get to the settings or to touchpad controls.

 

[daryl.davis]

MERGED QUESTION
Question from daryl.davis : "Cursor stuck laptop"

Cursor won't respond touchpad inactive I can't get to the settings or touchpad controls - help please I have to use my iPhone to communicate.

 

[webworkings]

If you can't do anything, even after restarting the computer, you may need to use an external mouse to try the following...

1. Go into "Control Panel".
2. Click "Hardware and Sound".
3. Now click "Mouse and Touchpad".
4. Now go to "Additional mouse options".
5. The Mouse Properties window will open. In here click on your device.
6. Make sure your device is set to enabled. If it isn't then click "Enable Device".
7. Exit both that screen and "Control Panel".

Also, you might want to check for updates to your drivers, including the Synaptics drivers.

If this does not help, and an external mouse works fine, then it may well be a hardware issue.