My mother-in-law's laptop is having issues, which she has tasked me with fixing. Unfortunately I've run out of ideas as to what is wrong and how to fix it.
Here is what is going on as far as I can tell: When the power button is pressed, the lights turn on and the fan starts, but the screen does not seem to turn on. When I connect to an external display, there is no signal to the monitor. It does not go to POST or start Windows, and I can hear no hard drive activity. This stays consistent with or without the battery.
All this leads me to think that getting it repaired will be expensive, but I figured I'd ask the knowledgeable community of Tom's Hardware to see if there is something I'm missing.
Here is what is going on as far as I can tell: When the power button is pressed, the lights turn on and the fan starts, but the screen does not seem to turn on. When I connect to an external display, there is no signal to the monitor. It does not go to POST or start Windows, and I can hear no hard drive activity. This stays consistent with or without the battery.
All this leads me to think that getting it repaired will be expensive, but I figured I'd ask the knowledgeable community of Tom's Hardware to see if there is something I'm missing.