Hp pavillion 2500

[jkrahnic]

Just picked up this laptop for free...it does turn on but will not go to a Windows screen

 

[whitey86]

This should have the built in diagnosics after turning in tap f2 and it should start running tests.
If it all passes then you can do a system recovery by turning on and tapping f11 that will wipe data and put to factory settinga.

 

[jkrahnic]

It is telling me to enter a password

 

[rgd1101]

It is telling me to enter a password

Please read http/www.tomsguide.com/forum/id-2317969/read-passwords-lock-codes-pin-numbers.html

 

[jkrahnic]

My apologies I actually have the password...and it is running a comprehensive test. However it is not getting past 20%

 

[jkrahnic]

It passed the quick test and the memory test but is still stuck at 20% on the comprehensive test...is it supposed to take a long time?

 

[jkrahnic]

MERGED QUESTION
Question from jkrahnic : "hp pavilion 2500"

Ran the diagnostic check and it passed for memory but is still stuck at 20% for the hard drive self test(comprehensive)...entering f11 when I turn it on for system recovery does not work....when pushing f11 there is no response and it does not acknowledge I'm even pushing f11....can someone plz assist?

 

[webworkings]

Try this...

1. Turn off the laptop.
2. Turn off your WiFi, or take the laptop to an area where there isn't any WiFi. (If connected via Ethernet, unplug it.)
3. Turn on the laptop.
4. Once it fully loads, then turn on your WiFi again.

It should work now. Sometimes (especially in 10) updates, including those that come after a reset, can get the computer stuck. It happens when an update fails, for whatever reason, and the device continually tries to get it to install over and over. Leaving you 'stuck'. Until you take away its ability to continue trying the update, hence the no WiFi, then it should load.