i am using a laptop. somehow i cannot access to the internet eventhough i can connect to the internet. When i run troubleshoot

Try this....

First, make sure your laptop is 'not' connected to the modem/router via an Ethernet cable and follow the steps:

1. Go to "Control Panel".

2. Next go to "Network and Internet" and then "Network and Sharing".

3. Now click on "Manage Wireless Networks".

4. On this screen, remove all wireless connections by "right clicking" on it and select "Remove network" from the drop down menu.

5. After doing this, close the oepn windows and reboot the computer.

6. Once the computer is fully reloaded, scan for the "Wi-Fi networks".

7. Click on the available network that you want to access and select "connect".

8. It takes a moment, but then you will be asked to give a password for your Wi-Fi connection. Type in the password and click the "connect" button.

It should now be connected.

NOTE: If this doesn't work, you may want to reset your modem/router, and then once it is fully loaded again, repeat the above steps.

If this doesn't work, test seeing if your laptop will connect via Ethernet. If so, then your WiFi card may be going. You can either look to replace it/have it replaced, or get an external (plugs in via USB) WiFi card.
 
Try this....

First, make sure your laptop is 'not' connected to the modem/router via an Ethernet cable and follow the steps:

1. Go to "Control Panel".

2. Next go to "Network and Internet" and then "Network and Sharing".

3. Now click on "Manage Wireless Networks".

4. On this screen, remove all wireless connections by "right clicking" on it and select "Remove network" from the drop down menu.

5. After doing this, close the oepn windows and reboot the computer.

6. Once the computer is fully reloaded, scan for the "Wi-Fi networks".

7. Click on the available network that you want to access and select "connect".

8. It takes a moment, but then you will be asked to give a password for your Wi-Fi connection. Type in the password and click the "connect" button.

It should now be connected.

NOTE: If this doesn't work, you may want to reset your modem/router, and then once it is fully loaded again, repeat the above steps.

If this doesn't work, test seeing if your laptop will connect via Ethernet. If so, then your WiFi card may be going. You can either look to replace it/have it replaced, or get an external (plugs in via USB) WiFi card.
 
Thread starter Similar threads Forum Replies Date
E Laptop Tech Support 2
B Laptop Tech Support 2
H Laptop Tech Support 1
A Laptop Tech Support 3
D Laptop Tech Support 1
R Laptop Tech Support 1
S Laptop Tech Support 1
N Laptop Tech Support 1
L Laptop Tech Support 7
G Laptop Tech Support 3
S Laptop Tech Support 3
jkmolddesign Laptop Tech Support 1
T Laptop Tech Support 1
G Laptop Tech Support 1
Pro_Zach_For_All Laptop Tech Support 1
M Laptop Tech Support 3
Y Laptop Tech Support 1
Z Laptop Tech Support 1
C Laptop Tech Support 2
T Laptop Tech Support 1
Similar threads
Question Can not open 192.168.1.1 or any other IP addresses (inside Network) + no Network discovery
Question Laptop connects to WiFi but can't access internet
Question Laptop can be connected to 4G pocket wifi but not home internet connection
Solved! how can i use an internet key to access the network using my laptop
Connected to wifi but cannot access internet without charging laptop
How can I access the internet in mobile through hotspot if the laptop said no internet
lenovo laptop connects to bluetooth but no internet access
Slow WiFi but only on Laptop, perfect on other devices
Windows 10 Laptop can't access internet even though it is connected to wifi and phone and desktop can surf the web just fine
My laptop is connected to WiFi but no internet access and it says unresponsive DNS server
i have connected to my laptop with ethernet cabel but it show no internet access
After working for months, my laptop now connects to my router but has no internet access. At least 6 other devices in our hous
ASUS laptop will not allow me to log in when I do not have internet access
Can't connect to the internet on my laptop and it's asking to login email first to even start laptop
windows 10 laptop can't access internet, but others can!!!
Laptop can access internet, but all other devices cant...
the lan connected laptop is not able to share its internet with connected devices.why? how should I fix it?
Laptop Internet Connection
ASUS Laptop Wireless Connection Only After Restart
Laptop Wifi Loses Internet Access After Some Time

ASK THE COMMUNITY