I have laptop Asus Rog G551JM won't turn On

daviduk81

Estimable
Dec 12, 2015
2
0
4,510
I have laptop Asus Rog G551JM doesn't work anymore on the charger and the battery doesn't charging but the laptop works very well on the battery with the knowledge I tested the battery and charger are working very well
 

daviduk81

Estimable
Dec 12, 2015
2
0
4,510
Thank you for your answer,
I checked the voltage of the connectors of the laptop where the battery fits and there are 4.8V. Seems not enough to charge the battery