I just purchased a Nextbook

[jazziegirl1189]

I just purchased a Nextbook 11a in March and it won't let me connect to my wifi on my Android phone or my jobs wifi , I've even bought a Internet thing called boingo it's not working either I really need help

 

[Saga Lout]

Can the netbook show it can "see" the Android's Hotspot and have you been able to connect to the work network before?

 

[webworkings]

Try this....

First, make sure your laptop is 'not' connected to the modem/router via an Ethernet cable and follow the steps:

1. Go to "Control Panel".

2. Next go to "Network and Internet" and then "Network and Sharing".

3. Now click on "Manage Wireless Networks".

4. On this screen, remove all wireless connections by "right clicking" on it and select "Remove network" from the drop down menu.

5. After doing this, close the open windows and reboot the computer.

6. Once the computer is fully reloaded, scan for the "Wi-Fi networks".

7. Click on the available network that you want to access and select "connect".

8. It takes a moment, but then you will be asked to give a password for your Wi-Fi connection. Type in the password and click the "connect" button.

It should now be connected.

NOTE: If this doesn't work, you may want to reset your modem/router, and then once it is fully loaded again, repeat the above steps.

If this doesn't work, test seeing if your laptop will connect via Ethernet. If so, then your WiFi card may be going. You can either look to replace it/have it replaced, or get an external (plugs in via USB) WiFi card.

 

[Saga Lout]

I can't see an ethernet connection in that tablet and it looks too thin to have one.

 

[webworkings]

I find that so weird, that they wouldn't include one. Then again, it is something they are doing with a lot of things now. Like the ones that have only an output 3.5mm port and no input one.

 

[Saga Lout]

I suppose their rationale is tablets are always going to be on the move and won't need to cable to a fixed network. Also, they're so think there's no room for a square connector.

I'm suspect this one hasn't had the wi-fi enabled properly. We aren't told what not letting it connect actually means, hence my question "can it see any networks".

 

[HandshakeSniffer]

You can try typing "View Network Connections" in the Cortana search bar, it should bring up all your available network connections. You should be able to see if the Wifi is disabled or needs a driver