Question i need help pc randomly shutdowns

AQp

Dec 15, 2024
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my dell e 7470 windows 11 randomly shuts down .the problem started after updates and the event log stated acpi power management but still my pc is not overheating the temps are cool but i don't know the problem yet and how to fix it.please help because everytime i run it in safe mode its runs smoothly no problems ut normal mode its starts again i dont know which driver is the problem
 
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Which updates are you thinking caused the issue, Windows ones or from the Dell site? If not sure, go to the Dell site, locate your machine, check if there are new/better driver and BIOS/UEFI for your machine, and install them.